Sales Policy for Parmglasni

Effective Date: March 24, 2025

At Parmglasni, we are committed to providing exceptional service and high-quality products to our valued customers. Our sales policy is designed to offer clarity and transparency, ensuring that every customer enjoys a smooth and hassle-free shopping experience. Whether you’re purchasing our premium products online or in-store, our policy outlines the terms and conditions related to sales, returns, exchanges, and more.

Introduction to Parmglasni Sales Policy

Parmglasni is dedicated to providing customers with premium products across a range of categories, including luxury home furniture, decor, and exclusive accessories. We value your trust and aim to offer a seamless shopping experience. Our sales policy is crafted with the customer in mind, and we have set clear guidelines to ensure that all transactions are straightforward, efficient, and fair.

Sales Terms and Conditions

  1. General Conditions

    • Parmglasni operates a customer-friendly sales policy to guarantee satisfaction. By purchasing any product from us, you acknowledge that you have read and understood these terms.

    • All prices displayed on our website or physical stores are final, excluding applicable taxes, shipping, and handling fees.

    • We reserve the right to change product pricing and availability without prior notice.

  2. Product Information

    • We strive to provide accurate and up-to-date product descriptions and images on our website and in our store. However, there may be slight variations due to lighting, screen resolution, or manufacturer changes.

    • All items are subject to availability. In the event of a product being out of stock, you will be notified immediately, and any payments made will be refunded.

  3. Order Placement and Confirmation

    • When placing an order, customers are required to enter accurate and complete information to avoid any issues in processing and delivery.

    • Once your order is placed, you will receive an email confirmation detailing your order summary, including the products purchased, prices, and delivery information.

    • If you do not receive an email confirmation within 24 hours, please contact our customer service team.

  4. Shipping and Delivery

    • We offer worldwide shipping to various locations. Delivery times and charges vary depending on your geographical location and the shipping method selected.

    • Domestic orders generally take between 5-10 business days to process and deliver, while international shipping times may vary depending on customs regulations.

    • Please note that all delivery estimates are based on business days and are subject to change due to unforeseen circumstances.

  5. Payment Methods

    • We accept a variety of secure payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other payment gateways.

    • All transactions are processed securely to ensure your personal and payment information remains safe.

    • Full payment is required at the time of purchase, and your order will not be shipped until payment has been successfully processed.

  6. Returns and Exchanges

    • We take pride in the quality of our products and want you to be fully satisfied with your purchase. If you are not satisfied, you may return or exchange products within 30 days of receipt.

    • To qualify for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when it was received.

    • Customized or personalized items are non-returnable unless they are defective or damaged upon arrival.

    • Refunds will be processed using the same method of payment as the original purchase, and any shipping costs will be deducted from the refund amount unless the product is defective.

  7. Damaged or Defective Products

    • We ensure that all products are carefully inspected before shipment. However, if you receive a damaged or defective item, please contact our customer service team immediately.

    • We will provide you with instructions on how to return the defective item and offer a replacement or full refund, depending on the issue.

    • If you notice a defect or damage upon receipt, you must report it within 7 days of receiving the product for a prompt resolution.

  8. Discounts, Promotions, and Offers

    • Periodically, Parmglasni offers promotions, discounts, and special offers on various products. These promotions may include limited-time discounts, seasonal sales, or exclusive offers for newsletter subscribers.

    • Promo codes must be entered during checkout to receive the discount. Discounts cannot be applied retroactively to past orders.

    • Promotional offers are subject to availability and may not be combined with other discounts or offers.

  9. Customer Support

    • Our customer support team is available to assist you with any questions or concerns regarding your order, products, or our sales policy.

    • You can reach us via email at info@parmglasni.com or by calling (212) 555-7890.

    • Our support team operates Monday to Friday, 9:00 AM to 6:00 PM EST.

Customer Rights and Responsibilities

We believe in fostering a positive relationship with our customers. As such, we ask that our customers adhere to the following rights and responsibilities:

  • Customer Rights:

    • To receive quality products that match the descriptions provided on our website.

    • To enjoy prompt and reliable shipping and delivery services.

    • To receive fair and honest treatment regarding returns, exchanges, and refunds.

  • Customer Responsibilities:

    • To provide accurate and complete information when making a purchase.

    • To review the product details, including sizing, specifications, and policies before completing the transaction.

    • To notify us of any issues with your purchase promptly and follow our return/exchange procedures.

Privacy and Security

Your privacy and security are of utmost importance to us. Parmglasni follows strict protocols to safeguard your personal and payment information. We never share or sell your data to third parties, and our website is secured with the latest encryption technology.

We also encourage you to review our Privacy Policy for more information on how we collect, use, and protect your personal data.

Changes to Our Sales Policy

Parmglasni reserves the right to update or modify this sales policy at any time. All changes will be communicated through our website, and the revised policy will be effective immediately upon posting. We recommend that customers review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or need further assistance regarding our sales policy, please do not hesitate to contact us: