Privacy Policy

Effective Date: January 8, 2025

Welcome to Parmglasni!

At Parmglasni, we are deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://parmglasni.com or interact with us through other channels. Our goal is to be transparent and give you control over your personal data.

1. Information We Collect

We collect various types of information from you to provide you with the best possible experience. This includes:

  • Personal Information: This includes details that identify you as an individual, such as:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment information (credit card details are processed securely by our payment processor and not stored directly on our servers).

  • Account Information: When you create an account with us, we store your username and password securely, along with any additional information you choose to provide in your profile.

  • Transaction Data: Information related to your purchases, such as order history, products purchased, and transaction amounts.

  • Communication Data: Records of your communications with us, whether through email, phone, or live chat, including customer service requests and feedback.

  • Usage Data: We automatically collect information about how you interact with our website, including:

    • IP address

    • Browser type and version

    • Operating system

    • Referring URLs

    • Pages you visit

    • Time spent on our site

    • Clickstream data

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activities on our website, personalize content, and analyze usage patterns. These technologies help us improve our website and offer a better user experience.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Order Fulfillment: To process your orders, ship products, and manage returns.

  • Account Management: To create, manage, and secure your account.

  • Personalization: To tailor your experience on our website, recommend products based on your browsing history, and offer personalized promotions.

  • Communication: To respond to your inquiries, provide order updates, send you newsletters, and conduct surveys (with your consent where necessary).

  • Website Improvement: To analyze user behavior, identify areas for improvement, and optimize our website’s performance and functionality.

  • Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and prevent fraud or abuse.

  • Marketing: With your consent, to send you marketing communications about new products, promotions, and other updates.

3. How We Share Your Information

We may share your information with the following third parties:

  • Payment Processors: To securely process your payments.

  • Shipping Providers: To deliver your orders.

  • Marketing Partners: With your consent, to send you promotional emails or ads.

  • Service Providers: Who assist us with website hosting, data analytics, email marketing, and other essential services.

  • Legal Authorities: When required by law, in response to legal process, or to protect our rights and the safety of our users.

We do not sell or rent your personal information to third parties. We ensure that all third parties we work with have strong data protection policies in place.

4. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccuracies in your personal information.

  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

  • Withdraw Consent: You have the right to withdraw your consent for us to process your information when consent is the basis for processing.

  • Data Portability: You have the right to request a copy of your data in a portable format.

To exercise your rights, please contact us at info@parmglasni.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

5. Data Security

We take the security of your personal information very seriously. We use a variety of security measures, including encryption, access controls, and secure servers, to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. We periodically review our data retention policies to ensure we are only keeping data for the necessary period.

7. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version on our website and update the Effective Date above. We encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Parmglasni
613 4th Ave
Dayton, Kentucky (KY), 41074
Phone: (859) 360-1009
Email: info@parmglasni.com